In recognition of our responsibility in rendering patient care, these rights are affirmed in the policies and procedure of the
Endoscopy Center of Connecticut, LLC
To receive services without regard to race, color, age, sex, sexual orientation, religion, marital status, handicap, national origin or sponsor.
- To be provided a reasonable physical access.
- To be provided a secure environment for self and property.
- To be provided with appropriate privacy.
- To be treated with respect, consideration and dignity.
- To be provided appropriate assessment and management of pain.
To expect that all disclosures and records are treated confidentially, except when required by law, and to be given the opportunity to approve or refuse their release.
To be provided, to the degree known, complete information concerning their diagnosis, treatment or prognosis. When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient to be a legally authorized person.
To be given opportunity to participate in decisions involving their health care, except when participation is contraindicated for medical reasons.
To receive from his/her physician information necessary to give informed consent prior to the start of any procedure and/or treatment, except in emergencies. Such information for informed consent should include the specific procedure and/or treatment, significant medical risks involved, and the probable duration of incapacitation. Where significant alternatives for medical care or treatment exist, or when the patient requests information concerning medical alternatives, the patient has the right to such information and the consequences of not complying with therapy. The patient has the right to know the name of the person responsible for the procedure and/or treatment.
To be informed, when appropriate, of treatment policy for an unemancipated minor not accompanied by an adult.
To refuse treatment and be informed of consequences of refusing treatment or not complying with therapy.
To be informed as to:
- Expected conduct and responsibilities as a patient
- Provisions for after-hours and emergency care
- Fees for services
- Payment policies
- Right to refuse participation in investigational studies or clinical trials
- Methods for expressing grievance and suggestions to the practice
- Procedure for reporting public health concerns to the appropriate authorities
To be informed of their rights to change primary or specialty physicians if other qualified physicians are available.
Policy on Advanced Directives
While under the care of the Endoscopy Center of Connecticut, due to reasons of conscience, the center will choose to use life saving measures in the event of a medical emergency requiring resuscitation, without limitation, and transfer to the hospital, at which time any Advanced Directives will be made known to the receiving physician.
Policy Ownership Disclosure
The Endoscopy Center of Connecticut is owned exclusively by the physician Partners of PACT Gastroenterology and HHC Surgical Center Holdings, LLC. Francis Chan MD, Dean Chang MD, Paul Feuerstadt MD, Philip Ginsburg MD, David Hass MD, Ramnath Hebbar MD, Mark Taylor MD, Renuka Umashanker MD, Doug Grunwald, MD, Benigno Varela, MD, Tai H. Ho, MD and Daniel Helburn MD.
Please report Medicare complaints to: Office of the Regional Administrator; JFK Federal Building Suite 2325; Boston, MA 02203-0003. 1-800-MEDICARE (1-800-633-4227); TTY: 1-877-486-2048, Website: http://medicare.gov/Ombudsman/activities.asp
Please report Joint Commission complaints to: 1-800-994-6610
Please report State of CT/DPH complaints to: State of CT, Dept. of Public Health, Section Chief; 410 Capital Avenue, MS#12HSR, P.O.Box 340308, Hartford, CT 06134 (860) 509-8000. Website: http://www.ct.gov/dph
